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Enhanced data gathering through active collaboration with Healthcare Actors

Social determinants of Health and ICT for Health (eHealth) conceptual framework

Lately I have been designing, launching and gathering an online panel survey to a representative sample of Internet users in 14 European countries (approximately 14,000 responses). To ground the questionnaire I have developed a conceptual framework inspired and based on the two main sources. On the one hand, the Marmot Review team:

On the other hand, a Framework for Digital Divide Research developed by Jan van Dijk in several publications:

In a recent presentation about Health and Web 2.0 I tried to match both frameworks and I have posted about Inverse care law 2.0  several times using different scientific and statistical sources.  It is worth pointing out (and obviously reasonable) that I have not found any references or mentions to ICT for Health in the literature about social determinants of Health gathered through Marmot Review team website.


However, both frameworks (see red boxes in both figures) mention individual and social characteristics as social determinants of health and of the Internet usage. Furthermore, van Dijk includes HEALTH and ABILITY as a personal category (and I have added Health as a sphere of participation in Society and emphasis the Divides).


Based on and inspired by this two frameworks I have developed Social determinants of Health and ICT for Health (eHealth) conceptual framework.


All concepts and boxes  of this framework are based on scientific references and the relationships established by arrows have been empirical or theoretical driven. I’m currently working on it, however I have shared this framework to gather inputs to improve it. I would love to know your comments and ideas.

UPDATE: Citizens and ICT for Health in 14 EU countries: results from an online panel survey

Health-related Information as Personal Data in Europe: Results from a Representative Survey in Eu27

On behalf of my co-authors, Wainer Lusoli, Margherita Bacigalupo, Ioannis Maghiros, Norberto Andrade, and Cristiano Codagnone from Information Society Unit – European Commission, DG JRC Institute for Prospective Technological Studies (IPTS), Seville, Spain, I’m presenting “Health-related Information as Personal Data in Europe: Results from a Representative Survey in EU27″ at Medicine 2.0’11 (Stanford University, USA).

Abstract published at Medicine 2.0 website here:


Emerging technological and societal developments have brought new challenges for the protection of personal data and individuals’ rights. The widespread adoption of social networking, participation, apomediation, openness and collaboration stretches even further the concepts of confidentiality, privacy, ethics and legality; it also emphasizes the importance of electronic identity and data protection in the health field.

Governments across the Atlantic have adopted legal instruments to defend personal data and individuals’ rights, such as the Health Information Portability and Accountability Act (1996) in USA, the Recommendation No. R(97)5 on the Protection of Medical Data issued by the Council of Europe (1997) in addition to specific legislation adopted by each EU Member State as part of the Data protection Directive 48/95 transposition process. These reflect policy makers’ concerns about the need to safeguard medical and health-related information. On the other hand, bottom up developments such as the widespread usage of “PatientLikeMe” and the availability of industry based platforms for user-owned electronic medical records (i.e. Google Health or Microsoft Health Vault) are often pointed at, arguing that users do not really care about data protection as long as sharing such data produces more value than it destroys. There is, however, a clear evidence gap as to the attitudes of Europeans with respect to this issue.

The purpose of this paper is to identify and characterize individuals’ perception, behaviors and attitudes towards health-related information and health institutions regarding electronic identity and data protection. The research is based on Eurobarometer 359 “The State of Electronic Identity and Data Protection in Europe”, a representative sample of people in EU27 conducted in December 2010. The survey was conducted in each 27 EU Member States via a national random-stratified samples of ~ 1,000 interviews; overall, 26,574 Europeans aged 15 and over were interviewed face-to-face in their homes. The questionnaire asked questions about data disclosure in different context, including health. Specifically, it included questions related to health and personal information, disclosure in Social Networking Sites and on eCommerce sites, trust in health institutions, approval required for disclosure and sensitivity of DNA data. Specifically, we will provide an encompassing portrait of people’s perceptions, behaviors and attitudes across EU27, we will examine the influence of socio-demographic traits and Internet use on such attitudes and behaviors. We will explore significant differences across major regional block. Finally, we will present results from factor analysis that aimed to identify commonalities between variables, and from cluster analysis, use to create typologies of individuals concerning health-related behaviors. Empirical analysis allows to broaden and deepen understanding of the consequences of data protection in Medicine 2.0. Our data also call for further, joint research on this issue, which links demand and supply of medical and health-related data. Indeed, not all people need or want the same level of detail: researchers and physicians clearly need to access more while end users or insurance companies can live with less information. This is one of the crucial points regarding the revision of the Data Protection Directive in Europe (Directive 95/46).

A Composite Index for the Benchmarking of eHealth Deployment in European Acute Hospitals Distilling reality into a manageable form for evidence-based policy

A Composite Index for the Benchmarking of eHealth Deployment in European Acure HospitalsIn a previous post entitled Benchmarking HIT Adoption in European Healthcare Organisations several challenges, including transparency, were mentioned. To tackle of those challenges, during the past few months I had the pleasure to collaborate with my colleague Cristiano Codagnone in the development of JRC Scientific and Technical Report entitled “A Composite Index for the Benchmarking of eHealth Deployment in European Acute Hospitals Distilling reality into a manageable form for evidence-based policy” published May 2011 .

Compared to other areas of the Information Society, where benchmarking has been conducted more systematically for longer (i.e. eGovernment), it is evident that benchmarking of eHealth deployment is lagging behind.

In this context, the results of the eHealth Benchmarking, Phase III survey, carried out by Deloitte and IPSO on behalf of Unit C4 of DG INFSO, with the rich information provided on about 1,000 European acute hospitals, could be a strategically important tool to close this gap. As we show in more detail later, this survey sheds light on key issues such as hospitals’ deployment of ICT infrastructure, applications, and much more.

The reasons why benchmarking of eHealth deployment is lagging behind are structurally related to the multi-dimensional complexities of this field, to the relatively greater difficulty/costs of getting the data (i.e. data cannot come from web-based measurement, as it can for eGovernment benchmarking), and especially to the challenges of making sense of the data.

This report uses multivariate statistical methods to analyse with a selective but deep vertical focus the results of the above-mentioned survey. The objectives of this exercise are two-fold:

a) to make sense of the results by constructing a composite index;
b) to extract key policy messages and new directions for future research.

The main objective is the elaboration of a composite index of eHealth deployment with a view to proposing a roadmap towards systematised and replicable benchmarking. In addition, we also explore the possible link between benchmarking and eHealth impact.
Therefore, our focus is much more selective but deeper than the broader descriptive analysis produced by Deloitte and Ipsos. In addition, we do not simply conduct multivariate statistical analysis but we put this into a conceptual and theoretical perspective and we follow it with a discussion of the results and with a set of policy and research recommendations.

This first introductory section is followed by four more. Section 2 provides the general conceptual and theoretical framework for benchmarking within an international policy perspective. Section 3 presents the data and the methodology used. In Section 4, we present and comment on the results of our multivariate statistical analysis. Finally, in Section 5 we discuss these results and extract recommendations for future research and policy making.

The Composite Index

The Hospital eHealth Deployment CI has been developed following a totally transparent multistage approach, which is graphically rendered in the figure below:

Composite index Figure


Countries with more intensive (per capita) healthcare spending in ICT score higher in our hospitals eHealth Deployment CI and it seems now perfectly sound that Italy, France and Germany have lower than expected CI in view of the fact that their ICT expenditure is considerably less intensive than in countries such as for instance Denmark, Sweden, and Norway. The data used are too aggregate and we do not dare going further than simply pointing out a mere statistical association. Yet, at least the direction is comforting: if it was negative (high rank in CI associate with low level of spending intensity) than we might have had a problem.


We replicated the operation done with ICT expenditure in healthcare with the following supply side indicators: “Hospital beds – Per 100,000 of population”; “Practising physicians – Per 100,000 of population”; “Number of Computer tomography scanners per 100,000″.

Again we stress that our aim was explorative and we looked for mere trends and statistical associations, with no claim to demonstrated significant statistical correlations and even less so infer causal relation. Yet, all of the trends illustrated in the following figures are comforting and not counterintuitive with respect to what one would expect as a result of wide introduction of eHealth on the above three supply side indicators: a) it would be counterintuitive and challenging to find the our CI is higher in countries with the highest number of hospital beds; b) it would be counter-intuitive and challenging to find the our CI is higher in countries with the lowest number of practicing physicians; c) it would be counter-intuitive and challenging to find the our CI is higher in countries with the highest number of computer tomography scanners. The trends in the figures do not support such instances. Naturally, we do not claim that having a higher CI enable to use fewer beds, to support more physicians, and to substitute scanners, for a much more in depth and granular analysis would be needed to substantiate this hypothesis. We simply observe that at least the direction of the trend is in line with what one may expect from relatively higher deployment of eHealth in hospitals.

Despite very relevant comparability problems, we can risk concluding that the results of the eHealth Benchmarking Phase III survey show that progress has been made in Europe with respect to the levels of eHealth deployment registered in previous, less systematic and extensive data gathering activities such as Business Watch and Hine. For instance, the penetration of Electronic Patient Records (EPRs) has increased from the 34% reported for 2006 by Business Watch to the current 81%. This 81% penetration of EPRs puts
Europe way ahead of Japan and US, where only between 10% and 15% of hospitals have introduced them. However, there are also several indications of areas in need of policy action, of which we emphasise the following four:

1) The CI shows large scope for improvement. The average EU27 CI stands at 0.347, whereas that of top scoring Sweden is just slightly above 0.5. This means that there is still room for general improvement.

2) Wide variation across countries. In particular, the lowest deployment measured by our CI is concentrated mostly among the new Member States and candidate countries. Of the bottom 13 countries, 12 are from this group – Greece is the exception. The only new Member State that scores above the EU27 average is Estonia, confirming its excellence in the domain of ICT. This calls for awareness raising policies and possibly financial support targeting this group of countries.

3) The summary indexes of the four dimensions identify areas to be prioritised. Whereas infrastructure deployment is quite high in most countries, electronic exchange of information lags behind fairly generally (across countries). It is important to close this gap, since these exchanges constitute one of the pillars of the vision and promises of ICT-supported integrated personal health services. These services are the key to producing better health outcomes while pursuing system sustainability and they must be developed around a seamless view of the user, for which exchange of information and timely clinical decisions are crucial. Yet, our analysis shows that electronic exchanges are still limited among the potential interacting players. Furthermore, cross-border exchanges are extremely limited, a gap that from the perspective of EU policy should be quickly addressed.

4) Predominant intramural orientation. From both simple descriptive statistics and from our multivariate statistical analysis, it emerges clearly that the deployment of eHealth in hospitals has been predominantly focussed on intramural needs and applications. For instance, levels of deployment for Personal Health Records and home-based Telemonitoring are very low. We need to stress that if the objectives and targets of the upcoming European Innovation Partnership on Active and Healthy Ageing are to be realised, much more progress will be needed in terms of both electronic exchange of information and user-oriented applications and services, such
as PHR and Telemonitoring.

Evaluation of Integrated Care: From methods to governance and applications – Economics of eHealth

Based on The Economics of eHealth (I) and some inputs from my colleague Cristiano Codagnone I have developed my presentation to “Recent Developments and Future Challenges of Integrated Care in Europe and Northern America” – 11th International Conference on Integrated Care organised by The International Network of Integrated Care, The Julius Center of the University Medical Center Utrecht and the University of Southern Denmark (March 30 – April 1, 2011 in Odense, Denmark). I would like to thank Dr. Albert Alonso for his invitation to participate in the conference.

eHealth Literacy as a catalyst to overall digital literacy among the elderly

Susannah Fox has invited Jessica Mark to post on

This is a guest post by Jessica Mark, and Outreach Program Manager, Health Communication and eHealth Team in the Office of Disease Prevention and Health Promotion at the U.S. Department of Health and Human Services

The result of this invitation is entitled Making Strides Toward Improving Health Literacy Online where Jessica Mark highlighted part of the work done by the Office of Disease Prevention and Health Promotion. I really enjoy her post so I commented this:

Wonderful post! I wonder if eHealth literacy could be also a tool to integrate the elderly into Information Society / Network Society. It could be a tool to engage them within the tremendous potential of the Internet for other aspects of their lives. Health contents could be just an excuse to capture their attention (e-awareness) and help them to be online (e-readiness)

and Jessica Mark replied:

Francisco, thank you! I love the idea of eHealth literacy as a catalyst to overall digital literacy too. I’d love to hear/talk more about how that might work.

First of all, I would like to quote the main message of Prof. Jan van Dijk‘s book “The Deepening Divide: Inequality in the Information Society

“The digital divide is deepening where it has stopped widening. In places where most of peopel are motivated to gain access and physical access is spreading, differences   in skill and usage come forward. The more information and communication technology is immersed in society and pervades everyday life, the more it becomes attached to all exiting social divisions. It tends to strengthen them, as it offers powerful tools for everyone engaged. This occurs in the context of the evolving information society and network society. This type of society makes both digital and social divisions even more critical” (…) The digital divide is conceived of as a social and political problem, not a technological one. Physical access is portrayed as only one kind of (material) access among at least four: motivational, material, skills, and usage” (p.2-3)

As a part of his framework for understanding the digital divide, Prof. van Dijk has developed “A Causal and Sequential model of Digital Technology Access by individuals in Contemporary Societies” (p.24). I have included HEALTH as a field of participation in Society.


“The core argument of the book sets particular relationships between four states of affairs, in a process creating more or less information and communication inequality in using digital technologies (p.14):

  1. A number of personal and positional categorical inequalities in society
  2. The distribution of resources relevant to this type of inequality
  3. A number of kinds of access to ICTs
  4. A number of fields of participation in society

1 and 2 held to be the causes, and 3 is the phenomenon to be explained, together with 4, the potential consequences of the whole process (…). The core argument can be summarized in the following statements, which comprise the core of a potential theory of the digital divide (p.15):

  1. Categorical inequalities in society produce an unequal distribution of resources.
  2. An unequal distribution of resources causes unequal access to digital technologies.
  3. Unequal access to digital technologies also depends on the characteristics of these technologies.
  4. Unequal access to digital technologies brings about unequal participation in society.
  5. Unequal participation in society reinforces categorical inequalities and unequal distribution of resources.

The general term access to digital technologies has been divided into four specific, successive kinds of access to digital technology, computes, and the Internet connections (p.21):

  1. Motivational access (motivation to use these technologies)
  2. Material or physical access (possession of computers and Internet connection or permission to use them and their contents)
  3. Skills access (possession of digital skills: operational, informational, and strategic)
  4. Usage access (number and diversity of application, usage time)

I have posted before about the importance of eInclusion and eHealth and Inverse Care Law 2.0 talking about the successive kinds of access to digital technology but I have not posted about what are the reasons for not having access to the Internet at home to explain why eHealth literacy could be a catalyst to overall digital literacy among the elderly.

Eurostat’s survey on ICT usage in households and by individuals (2010) stated that the main reasons not to access the Internet at home in almost all countries are related with MOTIVATIONAL ACCESS (does not need to; does not want to) and SKILLS ACCESS

Using Spain as an example I have crossed these reasons by Age:


Individuals between 55-74 emphasised the importance of SKILLS ACCESS and MOTIVATIONAL ACCESS. Following the framework and the figures above mentioned, eHealth literacy could be a catalyst to overall digital literacy among the elderly because:

  1. Health could be a motivation for the elderly to use the Internet (e-awareness)
  2. This motivation could be used as a trigger to learn how to use this technology (e-readiness)
  3. Health professional and/or health care workers as well as relatives and/or friends could facilitate this learning process (ehealth literacy)
  4. Use of the Internet for health could open new fields of participation in society for the elderly.
  5. These new fields of participation in society could diminish categorical inequalities and unequal distribution of resources.

Thanks Susannah Fox and Jessica Mark for your inspiring post and comments

The Impact of eHealth on the Quality and Safety of Health Care: A Systematic Overview

In my last post about The economics of eHealth (I) I quoted OECD. (2010). Improving Health Sector Efficiency: The Role of Information and Communication Technologies. Health Policy Studies to point out that this study mentioned an absence, in general, of independent, robust monitoring and evaluation of programmes and projects to determine the actual payoff from the adoption and use of ICT. A few days ago, PLoS Medicine has published:

Black AD, Car J, Pagliari C, Anandan C, Cresswell K, et al. (2011) The Impact of eHealth on the Quality and Safety of Health Care: A Systematic Overview. PLoS Med 8(1): e1000387. doi:10.1371/journal.pmed.1000387

I would recommend you to read the whole systematic overview. However, I would like to highlight the conclusions that are align with The Economics of eHealth (I) before mentioned:

There is a large gap between the postulated and empirically demonstrated benefits of eHealth technologies. In addition, there is a lack of robust research on the risks of implementing these technologies and their cost-effectiveness has yet to be demonstrated, despite being frequently promoted by policymakers and “techno-enthusiasts” as if this was a given. In the light of the paucity of evidence in relation to improvements in patient outcomes, as well as the lack of evidence on their cost-effectiveness, it is vital that future eHealth technologies are evaluated against a comprehensive set of measures, ideally throughout all stages of the technology’s life cycle. Such evaluation should be characterised by careful attention to socio-technical factors to maximise the likelihood of successful implementation and adoption.

This conclusion also challenges researchers to apply and develop new methods with “attention to socio-technical factors”, work with other discipline and combine  strong quantitative and/or qualitative approaches.

The Economics of eHealth (I)

Lately, I have been reading and checking the research literature  about Health economics and ICT . This is the first post of a collection about this topic. Soon I’ll be sharing with you all my notes.

The Economics of eHealth (I)

Health economics, an applied field of economics, draws its theoretical inspiration principally from four traditional areas of economics: finance and insurance, industrial organisation, labour and public finance (Fuchs, 1997). Culyer and Newhouse, editors of the Handbook of Health Economics (2000), developed a schematic of Health Economics based on a first approach developed by Williams (1987).

Health Economics Scheme

Culyer and Newhouse (2000) stated that Box A contains the conceptual foundation; Box B is concerned with the determinants of health; Box C concerns the demand for health care while Box D contains the supply-side economics. These four boxes are the disciplinary “engine room”. On the other hand, the four peripheral boxes E, F, G and H are the main empirical fields of application. Box E deals with the ways markets or quasi-markets operate. Box F is more specifically evaluative and normative. Box G focuses on the great variety of health care delivery institutions, insurance and reimbursement mechanisms and the various roles played by different agencies. Box H is concerned with the highest level of evaluation and appraisal across systems and countries.

Within this broad scheme health economists have started to tackle the landscape of ICT in health systems. Investments in ICT in health care are greater than they have ever been, and in most countries, not less than 2.6%-6% of health budgets are dedicated to ICT. These investments are being presented as a means to improve productivity, quality of health and/or system efficiency (Lapointe, 2010). Case studies reported by OECD (2010) stated that ICT implementation benefits could be grouped according to four inter-related categories of objectives: (1) Increasing quality of care and efficiency; (2) Reducing operating costs of clinical services; (3) Reducing administrative costs and (4) Enabling entirely new modes of care. Therefore, ICT in health systems affects the disciplinary “engine room” of health economics, due to its impact on health care demand and supply, as well as the main empirical fields of application.

Lessons learned from these case studies pointed out that successful implementation and widespread adoption are linked to the ability to address three main issues: (1) Alignment of incentives and fair allocation of benefits and costs; (2) Lack of commonly defined and consistently implemented standards; and (3) Concerns about privacy and confidentiality.

Within this context OECD (2010) claimed that Governments could provide motivation for high-performing projects through targeted incentives and also occupied a central position as initiator, funding provider, project facilitator, and neutral convener, playing a special role to encourage the utilization of standards to reach a common goal. Furthermore, the main findings of this study could be summarised as follow: (1) Establish robust and coherent privacy protection; (2) Align incentives with health system priorities; (3) Accelerate and steer interoperability efforts; and (4) Strengthen monitoring and evaluation.

However, it is worth pointing out that this study mentioned an absence, in general, of independent, robust monitoring and evaluation of programmes and projects to determine the actual payoff from the adoption and use of ICT. Due to the special characteristics of ICT market, Christensen and Remler (2007) mentioned that the main barriers to ICT adoption in health sector (low product differentiation, high switching costs in replacing technologies, and lack of technical compatibility of all the different components of ICT) explained why it lags behind other sectors in ICT adoption, even though the centrality of information exchange in the care process and its usefulness in management, accountability, research and financial transaction (Street, 2007).

A particular problem in health sector is that there is no measure of performance analogous to profits from private sector firms, and health care organisations tend to pursue multiple objectives. Furthermore, ICT implementation may have effects that are multidimensional and often uncertain in their reach and scope, and difficult to control. In addition, the realisation of benefits from ICT implementation strongly depends on contextual conditions (Street, 2007). On the one hand, these difficulties are further exacerbated by data limitations, definitional problems and lack of appropriate sets of indicators on adoption and use of ICT comparison. On the other hand, dimensions related with measurement errors, time lag, redistribution and mismanagement of ICT are being pointed out within the application of “productivity paradox” (Brynjolfsson, 1993; Brynjolfsson & Hitt, 1998) into health care. These dimensions are essential to understand the competitiveness and profitability of health care organizations investment in ICT (Lapointe et al., 2010).

There has been a significant and growing debate internationally about whether or not these much touted benefits and savings are gained or, indeed, even measured (OECD, 2010). This debate has been supported decision makers to belief that clear profitability has not been demonstrated (Meyer, 2010). The need to accurately quantify the added value of ICT in health care sector has reached a critical requirement level (Meyer, 2008).

To understand the real impact of ICT within health care adopting a single analytical approach is inadvisable and that insight into the overall effects of ICT is best gained from consideration of a mix of study types (Street, 2007). Empirical studies into the impact of ICT could be grouped into four broad categories: (1) Aggregate analyses that take a macro perspective by looking at the economy as a whole; (2) Industry or sectoral level analyses that focus on specific industries or sectors within the economy; (3) Firm or organisational-level analyses and (5) Case studies that focus on specific examples of ICT (Street, 2007).

Due to the characteristics of health sector below mentioned applying an aggregate analysis or a sectoral level analysis remains difficult. Street (2007) has summarised the key advantages and challenges associated with each analytical approach:

Summary of the key advantages and challenges associated with each  analytical approach

All the references cited could be found at my online personal reference manager.

No eHealth without eInclusion in Europe – Eurostat 2010

Recently, EUROSTAT has published the results from ICT usage household survey 2010. I have been analysing these data developing a Digital Health Care Demand in Europe and I would like also to share my analysis of  “individuals who  used the Internet for seeking health information on injury, disease or nutrition” (European Union 27 Member States), inspired by The Power of Mobile written by Susannah Fox. In my case, I would like to emphasis the raise of the inverse care law 2.0 to justify that there is no eHealth without eInclusion, in other words quoting Europe’s Digital Competitiveness Report 2010:

“In addition, while health-on-the-web may empower in various ways those who have access to the internet, the flip side of this is that those without internet access may become relatively more disadvantaged in health matters. For them, the experience may be more one of disempowerment through inability to take advantage of new opportunities. Factors linked to existing health divides, including lower health literacy and less proactive health attitudes, continue to contribute significantly to unequal health experiences and outcomes among less advantaged socio-economic groups. There is already some evidence that these groups may be experiencing a ‘double jeopardy’ as a result of an intertwining of these traditional health divides with the new digital divides.”

Firstly, since 2004 the percentage of individuals who used the Internet for seeking health information on injury, disease or nutrition (total individuals and individuals who have used the Internet in the last three months) has increased, even though from 2009 we can see a slower increase, specially in those who used the Internet. These trends facilitate the identification of a first gap between users and non-users.


To better capture this gap, I have divided the analysis in two part. On the one hand, considering the total individuals we can see the differences between groups of age and level of education.



Furthermore, we can also identify this gap if we focus on age and education together:




On the other hand, considering  individuals who have used the Internet in the last three months, you can see that there is still a difference between groups of age, level of education and both together:






It has to be remarked that most of these trends show that the divides are not going to disappear with time, in some cases these divides will get wider.  Therefore some groups may be experiencing a ‘double jeopardy’ as a result of an intertwining of these traditional health divides with the new digital divides. THUS, THERE IS NO eHEALTH WITHOUT eINCLUSION. Social care, Health care, Health Professionals and Social workers may work together and play a role not just in eHealth or on eInclusion but both to avoid ‘double jeopardy’ and  the inverse care law 2.0.

Note: I have developed the same analysis for all Member States and the gaps are even wider in some countries.

The integration of Information and Communication Technology into nursing

I’m delighted to announce that the article entitled “The integration of Information and Communication Technology into nursing” has been accepted and is already in press at the International Journal of Medical Informatics. As soon as possible I will upload a pre-print version.


To identify and characterise different profiles of nurses’ utilization of Information and Communication Technology (ICT) and the Internet and to identify factors that can enhance or inhibit the use of these technologies within nursing.

An online survey of the 13,588 members of the Nurses Association of Barcelona who had a registered email account in 2006 was carried out. Factor analysis, cluster analysis and binomial logit model was undertaken.

Although most of the nurses (76.70%) are utilizing the Internet within their daily work, multivariate statistics analysis revealed two profiles of the adoption of ICT. The first profile (4.58%) represents those nurses who value ICT and the Internet so that it forms an integral part of their practice. This group is thus referred to as ‘integrated nurses’. The second profile (95.42%) represents those nurses who place less emphasis on ICT and the Internet and are consequently labelled ‘non-integrated nurses’. From the statistical modelling, it was observed that undertaking research activities an emphasis on international information and a belief that health information available on the Internet was ‘very relevant’ play a positive and significant role in the probability of being an integrated nurse.

The emerging world of the ‘integrated nurse’ cannot be adequately understood without examining how nurses make use of ICT and the Internet within nursing practice and the way this is shaped by institutional, technical and professional opportunities and constraints.

Nurses, Internet, World Wide Web, Delivery of healthcare, Patients, Information and Communication Technology

This article is part of the research papers related with the integration of ICT into medical practice and into Community Pharmacists practice.