Social Scalability and Web 2.0

Graham Attwell introduces me the concept of social scalability as a key issue to manage Web 2.0 tools. Wikipedia defines scalability as

In telecommunications and software engineering, scalability is a desirable property of a system, a network, or a process, which indicates its ability to either handle growing amounts of work in a graceful manner, or to be readily enlarged (based on André B. Bondi, ‘Characteristics of scalability and their impact on performance‘, Proceedings of the 2nd international workshop on Software and performance, Ottawa, Ontario, Canada, 2000, ISBN 1-58113-195-X, pages 195 – 203)

If Web 2.0 is about interaction, participation, produce/consume… we will have to think about either handle growing amounts of work in a graceful manner, or to be readily enlarged. These issues are related to the impact of social performance, both on line and off line.